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Comparison of Services Terms & Conditions

These terms serve as a legally binding agreement between parties, establishing the parameters for usage, obligations, and potential consequences. It is crucial for users or customers to carefully review and understand these terms before proceeding

Comparison of Support Services for Hosting

Features Personal Hosting Business Hosting Dedicated Cloud VM Dedicated Server
Responsive ApproachResponsivePro-ActivePro-ActivePro-Active
On Call Support24×7 Basic Support24×7 L2 Support24×7 L3 Support24×7 L3 & L4 Support
Ad-Hoc ServicesProfessional AdviceProfessional AdviceProfessional Advice
Pre-Sales Evaulation OnlyRegular EvaluationRegular EvaluationRegular Evaluation
Response Time24-36 Hours18-24 HoursWithin 12 HoursWithin 6 Hours
Access LevelLevel 1Direct Level 2Direct L2 & L3Direct L3 & L4
BackupsPaidFree OnsiteFree OffsiteManaged Backups
Professional ServicesAdd-on
Antivirus Enabled
AntiSpam Enabled
Onsite and OffSite Backups
Firewalled Server & Services
Free Domain Name
Clustered DNS Services
Low PopulatedSeperate ContainerFully Dedicated
Free Dedicated IP’sAdd-on
Cloud LinuxAdd-on
CRON JobsAdd-on
Advance Zone ManagementManaged DNSManaged DNS
Online Support
Auto BackupsAdd-onAdd-on
Free Download
Control Panel
Load BalancerAdd-on

Any Services other than mentioned will be charged as an Add-on.
***For any queries in Order processing or Package details, please send an email to sales@nexus.pk or call at 0300-0341140.

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