News Updates

  • New Hosting Management Panel (cPanel / Plesk) Pricing Revision Alert. For details, Click here
  • New One-stop Solution with our 3-in-1 Package! We've launched Portfolio Website with FREE Domain & Hosting for 1 year, Check details here
  • New Rawalpindi Sales Office will be going Remote on 30th Sep' 2023. For details, Click here
  • New Services' Price Revision Alert - For details, please Click here
  • Our Toll Free number 0800-10-100 has been closed so, please use our UAN: 03000341140 number for assistance.
  • New Price of Hosting Panel (cPanel/Plesk) has been increased marginally due to increase in input costs by main authority. For details, Visit Addons
  • New Pakistan based Dedicated Server is now available, starting from $120/mo. View Package Details & Order Now!
  • Pakistan's First Commercial Cloud is available, Visit our Packages for more details & Order Now to witness the Cloud Computing platform!
  • Nexus brings SSL Certificates of Top Certificate Authorities under 1 umbrella, Easy installation & Order processing within 24 Hours. For details,Click here
  • Order processing time for All .pk Domains have been revised. For details Click here.
  • Nexus has revised PKNIC Domain Registration for International Clients. For More Details, please visit PKNIC Domains for more details.
  • Nexus is now providing domain addons services click here for more details.
Your True
Unique Identity

WebHosting Terms & Conditions

  • +
    Basic Hosting
    • Basic Packages are recommended Only for Personal and Portfolio websites. We may not guarantee these services for Business websites.

    • All services exclusive of this package may be availed as an add-on that will be charged separately

    • Nexus reserves the right to suspend the client's website if their Disk space, Bandwidth, CPU Usage, Email or FTP accounts exceeds from their assigned limit.

    • Nexus may Not be responsible if client’s services got suspended on unauthorized use of resources.

    • We advise our clients to consult our technical team for hosting package recommendation. Our team will recommend the Best solution by keeping in mind the growth rate of your website. In other case, we may not guarantee the stability of your website.

    • Backup Terms

    • Free Monthly Backup service is included in all the Basic Hosting packages, as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence with 1 Month Retention & will be overrided in case of Next Backup. Client Can Request (1) One Restore for Free as included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.

      Monthly Backup Schedule: 1st of every month, Backup completion & availability May be dependent upon data size can vary from 1-2 days.

      However, in case of daily or weekly then Add-on service are to acquire in separate, we advise Clients to keep their own Backups as well to avoid any Inconvenience.

    • Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.

    *Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
    ***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.

  • +
    .pk Domain Plus Hosting
    • All PK + Hosting Packages are minimum for 2 Year as per the PK domain Registration cycle.

    • Customers Have already PK domain with Nexus Can avail the Free domain facility by Acquiring any of the PK + Hosting package which billing & Sales department will Sync.

    • PK domain & Hosting is coupled in the Package and are not transferrable or exchangeable with any other domain or hosting package of client already with Nexus Technologies.

    • Upon Cancelation of package customer/ Client hosting Package will be Canceled, still PK domain will remain active for the said period and will be customer’s property.

    • Customers have the right to change the name server and can also transfer the domain following SOPS, client will be advice to reach

    • SPAM / Mass Mail, Marketing Mail or breach of AUP will lead to suspension.

    • In-Case of Non-Payment Services will be suspended automatically.

    • After Registration of Domain & Hosting, upon cancelation of Package No refund will be claimed.

    • Free Monthly Backup service is included in the package, as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence with 1 Month Retention & will be overrided in case of Next Backup. Client Can Request (1) One Restore for Free as included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.

    *Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
    ***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.

  • +
    Business Hosting
    • All services exclusive of this package may be availed as an add-on that will be charged separately.

    • Nexus reserves the right to suspend the client's website if their Disk space, Bandwidth, CPU Usage, Email or FTP accounts exceeds from their assigned limit.

    • Nexus may Not be responsible if client’s services got suspended on unauthorized use of resources and we may not guarantee backup services in this case.

    • We advise our clients to consult our technical team for hosting package recommendation. Our team will recommend the Best solution by keeping in mind the growth rate of your website. In other case, we may not guarantee the stability of your website.

    • Backup Terms

    • Free Monthly & Weekly Backup service are included in all Business packages with 1 Month & 1 Week Retention as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence with 1 Month Retention & will be overrided in case of Next Backup. Client Can Request (2) Two Restore for Free for any monthly/weekly backup and is included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.

      Monthly Backup Schedule: 15th / Mid of every month
      Weekly Backup Schedule: Weekly Day may vary for server to server managed by Nexus

      Backup completion & availability May be dependent upon data size, can vary from 1-2 days. However, in case of daily backup, Add-on service needs to be acquired in separate and we advise Clients to keep their own Backups as well to avoid any Inconvenience.

    • Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.

    *Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
    ***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.

  • +
    Reseller Hosting
    • All services exclusive of this package may be availed as an add-on that will be charged separately.
    • Nexus reserves the right to suspend the Reseller account, if their Disk space, Bandwidth, CPU Usage, Email or FTP accounts exceeds from their assigned limit.
    • Nexus may Not be responsible if Reseller’s services got suspended on unauthorized use of resources and we may not guarantee backup services in this case. Reseller is solely responsible for making back-up copies of the Reseller Websites and Content.
    • We advise our clients to consult our technical team for Reseller package recommendation. Our team will recommend the Best solution by keeping in mind the reseller clients and website usage. In other case, we may not guarantee the stability of your website.
    • Accounts under reseller packages will not be entertained for support via Nexus & will be directed to reseller.

    • Dedicated Support by reseller will be charged additionally in case reseller account is directing customers and account under his/her reseller account to nexus support, an invoice will be added automatically in Reseller Invoice.

    • Any customer under reseller account if is transferred to any packages is customer choice.

    • One (1) IP is used for the primary reseller account all IPless resold accounts. The remaining two (2) IPs are used for Private Nameservers.
    • Justification is required for all IP address assignments. All requests must comply with RFC2050.
    • Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.
    • Reseller will be responsible in case of any illegal and unauthorized use of resources by its reseller accounts and Nexus will not be liable to anyone in this case.
    • Backup Terms

    • Backups: Free Monthly & Weekly Backup service are included in all Business packages with 1 Month & 1 Week Retention as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence & will be overrided in case of Next Backup. Client Can Request (1) One Restore for Free for any monthly/weekly backup and is included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.

      Monthly Backup Schedule: 1st of every month, Backup completion & availability May be dependent upon data size can vary from 1-2 days. However, in case of daily or weekly then Add-on service are to be acquired in separate, we advise Clients to keep their own Backups as well to avoid any Inconvenience.

    • Nexus Reserves the right to suspend any underpaid Re-seller identified at any point of time, as per the packages advertised prices, or on the basis of wrong $ conversion, as per applicable Billing Policy.

    *Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
    ***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.

  • +
    VPS & Dedicated Server Hosting
    • All services exclusive of this package may be availed as an add-on that will be charged separately.

    • Nexus may Not be responsible if client’s services got suspended on unauthorized use of resources and we may not guarantee backup services in this case.

    • We advise our clients to consult our technical team for Server recommendation. Our team will recommend the Best solution by keeping in mind the utilization and required resources. In other case, we may not guarantee the stability of your server.

    • Weekly and Monthly backups are maintained by Nexus and may be provided as an add-on in .tar and .gz file. In other case, Clients are advised to keep their own backups as well to avoid any inconvenience. However, in Case of Cancellation, Termination & Crash, Nexus may not guarantee this backup.

    • Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.

    • Server Setup including Hardware Installation, OS and Software level updates may take 24-48 hours.

    • Managed and Unmanaged services will be provided as per the Client’s approval. Any support required for unmanaged server may be charged separately.

    *For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.

  • +
    Cloud Based Email Services
  • +
    Comparison of Support Services for Hosting

      Brief Overview of Support Services is as follows:

      Features Personal Hosting Business Hosting Dedicated Cloud VM Dedicated Server
      Management Unmanaged
      Responsive Approach Responsive Pro-Active Pro-Active Pro-Active
      On Call Support 24x7 Basic Support 24x7 L2 Support 24x7 L3 Support 24x7 L3 & L4 Support
      Ad-Hoc Services Professional Advice Professional Advice Professional Advice
      Pre-Sales Evaulation Only Regular Evaluation Regular Evaluation Regular Evaluation
      Response Time 24-36 Hours 18-24 Hours Within 12 Hours Within 6 Hours
      Priority Low/Medium High Urgent/Emergency Critical
      Access Level Level 1 Direct Level 2 Direct L2 & L3 Direct L3 & L4
      Backups Paid Free Onsite Free Offsite Managed Backups
      Professional Services Add-on
      Antivirus Enabled
      AntiSpam Enabled
      Onsite and OffSite Backups
      Firewalled Server & Services
      Free Domain Name
      Clustered DNS Services
      Low Populated Seperate Container Fully Dedicated
      Free Dedicated IP's Add-on
      Cloud Linux Add-on
      Cloudflare Add-on Add-on Add-on Add-on
      CRON Jobs Add-on
      Advance Zone Management Managed DNS Managed DNS
      Knowledgebase
      Online Support
      Auto Backups Add-on Add-on
      Free Download
      Control Panel
      Hard Disk SATA SATA SATA SATA/SSD
      Load Balancer Add-on
      AutoScale

    Any Services other than mentioned will be charged as an Add-on.

    *For any queries, please send an email to or call at 0300-0341140.

*For more details, please Check our Policies.


Copyright © 2024 www.nexus.pk All Rights Reserved