Basic Packages are recommended Only for Personal and Portfolio websites. We may not guarantee these services for Business websites.
All services exclusive of this package may be availed as an add-on that will be charged separately
Nexus reserves the right to suspend the client's website if their Disk space, Bandwidth, CPU Usage, Email or FTP accounts exceeds from their assigned limit.
Nexus may Not be responsible if client’s services got suspended on unauthorized use of resources.
We advise our clients to consult our technical team for hosting package recommendation. Our team will recommend the Best solution by keeping in mind the growth rate of your website. In other case, we may not guarantee the stability of your website.
Free Monthly Backup service is included in all the Basic Hosting packages, as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence with 1 Month Retention & will be overrided in case of Next Backup. Client Can Request (1) One Restore for Free as included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.
Monthly Backup Schedule: 1st of every month, Backup completion & availability May be dependent upon data size can vary from 1-2 days.
However, in case of daily or weekly then Add-on service are to acquire in separate, we advise Clients to keep their own Backups as well to avoid any Inconvenience.
Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.
*Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.
All PK + Hosting Packages are minimum for 2 Year as per the PK domain Registration cycle.
Customers Have already PK domain with Nexus Can avail the Free domain facility by Acquiring any of the PK + Hosting package which billing & Sales department will Sync.
PK domain & Hosting is coupled in the Package and are not transferrable or exchangeable with any other domain or hosting package of client already with Nexus Technologies.
Upon Cancelation of package customer/ Client hosting Package will be Canceled, still PK domain will remain active for the said period and will be customer’s property.
Customers have the right to change the name server and can also transfer the domain following SOPS, client will be advice to reach
SPAM / Mass Mail, Marketing Mail or breach of AUP will lead to suspension.
In-Case of Non-Payment Services will be suspended automatically.
After Registration of Domain & Hosting, upon cancelation of Package No refund will be claimed.
Free Monthly Backup service is included in the package, as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence with 1 Month Retention & will be overrided in case of Next Backup. Client Can Request (1) One Restore for Free as included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.
*Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.
All services exclusive of this package may be availed as an add-on that will be charged separately.
Nexus reserves the right to suspend the client's website if their Disk space, Bandwidth, CPU Usage, Email or FTP accounts exceeds from their assigned limit.
Nexus may Not be responsible if client’s services got suspended on unauthorized use of resources and we may not guarantee backup services in this case.
We advise our clients to consult our technical team for hosting package recommendation. Our team will recommend the Best solution by keeping in mind the growth rate of your website. In other case, we may not guarantee the stability of your website.
Free Monthly & Weekly Backup service are included in all Business packages with 1 Month & 1 Week Retention as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence with 1 Month Retention & will be overrided in case of Next Backup. Client Can Request (2) Two Restore for Free for any monthly/weekly backup and is included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.
Monthly Backup Schedule: 15th / Mid of every month
Weekly Backup Schedule: Weekly Day may vary for server to server managed by Nexus
Backup completion & availability May be dependent upon data size, can vary from 1-2 days. However, in case of daily backup, Add-on service needs to be acquired in separate and we advise Clients to keep their own Backups as well to avoid any Inconvenience.
Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.
*Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.
Accounts under reseller packages will not be entertained for support via Nexus & will be directed to reseller.
Dedicated Support by reseller will be charged additionally in case reseller account is directing customers and account under his/her reseller account to nexus support, an invoice will be added automatically in Reseller Invoice.
Any customer under reseller account if is transferred to any packages is customer choice.
Backups: Free Monthly & Weekly Backup service are included in all Business packages with 1 Month & 1 Week Retention as a courtesy to cover any Natural Disaster, Server Crash & Customer Negligence & will be overrided in case of Next Backup. Client Can Request (1) One Restore for Free for any monthly/weekly backup and is included in Package. In Case of Cancellation, Termination & Crash, Nexus may not guarantee this courtesy backup.
Monthly Backup Schedule: 1st of every month, Backup completion & availability May be dependent upon data size can vary from 1-2 days. However, in case of daily or weekly then Add-on service are to be acquired in separate, we advise Clients to keep their own Backups as well to avoid any Inconvenience.
*Fair usage policy applies for Disk Space, FTP accounts, MYSQL Database, Sub-domains & Bandwidth usage.
***For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.
All services exclusive of this package may be availed as an add-on that will be charged separately.
Nexus may Not be responsible if client’s services got suspended on unauthorized use of resources and we may not guarantee backup services in this case.
We advise our clients to consult our technical team for Server recommendation. Our team will recommend the Best solution by keeping in mind the utilization and required resources. In other case, we may not guarantee the stability of your server.
Weekly and Monthly backups are maintained by Nexus and may be provided as an add-on in .tar and .gz file. In other case, Clients are advised to keep their own backups as well to avoid any inconvenience. However, in Case of Cancellation, Termination & Crash, Nexus may not guarantee this backup.
Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.
Server Setup including Hardware Installation, OS and Software level updates may take 24-48 hours.
Managed and Unmanaged services will be provided as per the Client’s approval. Any support required for unmanaged server may be charged separately.
*For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.
Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.
Nexus removes blacklisted IP as a courtesy and may Not be held responsible in case of service suspension due to IP blacklisting.
In case of Support required from third party i.e. Yahoo, Google etc. Clients are advised to wait till 24 hours.
Backup is optional and may be opted as an add-on that will be charged separately.
The services provided for this package are independent and have no relationship with other Hosting packages.
All services exclusive of this package may be availed as an add-on.
Nexus reserves the right to suspend services without any notice for Spam generation.
Nexus reserves the right to suspend your account on violation of Nexus Restricted content policy, Check AUP for more details.
The services provided for this package are independent and have no relationship with other Hosting packages.
*For any queries in Order processing or Package details, please send an email to or call at 0300-0341140.
Brief Overview of Support Services is as follows:
Features | Personal Hosting | Business Hosting | Dedicated Cloud VM | Dedicated Server |
Management | Unmanaged | |||
Responsive Approach | Responsive | Pro-Active | Pro-Active | Pro-Active |
On Call Support | 24x7 Basic Support | 24x7 L2 Support | 24x7 L3 Support | 24x7 L3 & L4 Support |
Ad-Hoc Services | Professional Advice | Professional Advice | Professional Advice | |
Pre-Sales Evaulation Only | Regular Evaluation | Regular Evaluation | Regular Evaluation | |
Response Time | 24-36 Hours | 18-24 Hours | Within 12 Hours | Within 6 Hours |
Priority | Low/Medium | High | Urgent/Emergency | Critical |
Access Level | Level 1 | Direct Level 2 | Direct L2 & L3 | Direct L3 & L4 |
Backups | Paid | Free Onsite | Free Offsite | Managed Backups |
Professional Services | Add-on | |||
Antivirus Enabled | ||||
AntiSpam Enabled | ||||
Onsite and OffSite Backups | ||||
Firewalled Server & Services | ||||
Free Domain Name | ||||
Clustered DNS Services | ||||
Low Populated | Seperate Container | Fully Dedicated | ||
Free Dedicated IP's | Add-on | |||
Cloud Linux | Add-on | |||
Cloudflare | Add-on | Add-on | Add-on | Add-on |
CRON Jobs | Add-on | |||
Advance Zone Management | Managed DNS | Managed DNS | ||
Knowledgebase | ||||
Online Support | ||||
Auto Backups | Add-on | Add-on | ||
Free Download | ||||
Control Panel | ||||
Hard Disk | SATA | SATA | SATA | SATA/SSD |
Load Balancer | Add-on | |||
AutoScale |
Any Services other than mentioned will be charged as an Add-on.
*For any queries, please send an email to or call at 0300-0341140.